Michael Chui is a partner at the McKinsey Global Institute. He is based in San Francisco, California, where he directs research on the impact long-term disruptive technology trends such as automation, big data and open data, social technologies, and the Internet of Things have on business, the economy, and society. He has served clients in the high tech, media and telecom industries on strategy, innovation and product development, IT, sales and marketing, M&A, and organization. Prior to joining McKinsey, Chui served as the first chief information officer of the City of Bloomington, Indiana, where he re-architected the enterprise architecture using open source technologies and led a project that resulted in Bloomington becoming the first community in the world to offer both live and archived video streaming of public meetings on the web. Before that, Chui was founder and executive director of HoosierNet, Inc, a nonprofit cooperative Internet service provider. Chui is a frequent speaker at major global conferences and his research has been cited in publications such as The Wall Street Journal, The New York Times, Financial Times, Fast Company, Forbes, The Economist, The Times of London, Wired, and Les Échos. Chui holds a B.S. in symbolic systems from Stanford University, along with a M.S. in computer science and a PhD in computer science and cognitive science from Indiana University. His dissertation, titled “I Still Haven’t Found What I'm Looking For: Web Searching as Query Refinement,” examined web user search behaviors and the usability of web search engines.